Policies

COMMUNICATION:

(1) Is Dr. St Jean an MD?

No, Dr. St Jean is not a medical doctor. He does not diagnose or treat any specific diseases and does not provide relief for medical emergencies. If you have a medical emergency, please call 911. Dr. St Jean supports chemical and physical imbalances that can occur within your body to help promote wellness and health.

(2) Can I email questions to Dr. St Jean?

(3) How long does it take to get a response from Dr. St Jean?

CONSULTATIONS:

(1) Does Dr. St Jean offer in-person consultations?

(2) How long are the consultations?

(3) What types of lab tests are required?

(4) Why does Dr. St Jean use specific lab companies?

(5) Do I have to purchase my supplements from Dr. St Jean?

(6) Can I order labs through my other doctor?

(7) How long does it take to get the results from the labs?

(8) Do I have to take all the recommended tests at once?

(9) What happens in the New Patient Consultation?

(10) What is the best way to schedule an appointment?

(11) What if I need to see Dr. St Jean sooner?

(12) How do I reschedule/cancel my appointment or find out when it is?

COST/INSURANCE:

(1) Does Dr. St Jean take any insurance?

(2) How can Dr. St Jean help you get reimbursements for consults and/or labs?

(3) How does Dr. St Jean bill his clients?

(4) What types of payments does Dr. St Jean accept?

(5) How much do the lab tests cost?

(6) How much do the supplements cost?

(7) Why was I charged a lab read fee?

(8) How much do the wellness programs cost after lab work?

(9) Is the Intro Consult Free?

(10) How much time do I have to cancel/change a scheduled appointment?

(11) Why did I receive a late fee on my invoice?

PRODUCTS & SHIPPING:

(1) How soon do my supplement/test kit order ship once I've placed an online order?

(2) What is DrStJean.com return policy?

(3) What is the fastest way to order supplements/test kits after I have become a patient?

Content on this website is not considered medical advice. Please see a physician before making any medical or lifestyle changes.